Review by Donalda Gibson on Houzz:
Michelle Troxell of Grace Thomas Designs and Euclides Moreno (USQ Home Improvement) were phenomenal. They completely transformed and updated two bathrooms as well as refreshed our outdated kitchen for the fraction of the cost of a total renovation. The bathrooms and kitchen are so beautiful. For the kitchen, they recommended keeping the cabinets and granite because they were quality material, but recommended painting the cabinets a beautiful grey, adding a backsplash, new pulls, a fabulous faux stone wall near our breakfast bar, new lighting and fresh paint. The place looks brand new! We love it. We didn’t tell our college age son who was returning home for spring break and surprised him when he walked into the kitchen from the airport! His mouth dropped and he was speechless (never happens!). He immediately said “Wow, what did you do? It looks beautiful!” Eu and Michelle were wonderful to work with and we will definitely be calling again to use their services for future projects. Unlike some other contractors who come and go during the project, Euclides and his team didn’t leave our site until the job was done! Michelle’s design suggestions were perfect. She collaborated with us, including my children who would be the main users of the bathrooms, and listened to our ideas and input. Any issues, they corrected and addressed, without question and very quickly! It was the best and easiest renovation we’ve ever gone through! Thank you Michelle and Eu!
Review by Jennifer Mercier on Houzz:
Let me start by saying, Michelle is absolutely amazing to work with. Her eye for design is flawless, and she has an overwhelming desire to ensure everything is perfect. I hired Grace Thomas Design to do a 3 room project in a commercial setting. Michele and her team were able to take our vision and design it into reality, only more beautiful than we could imagine!
It was our first Christmas as a family of six in our new home. We initially hired Grace Thomas Designs to simply help decorate and accessorize our home for Christmas because honestly, we were too busy and too tired to “go all out” to do it ourselves. But we wanted our kids to have something special for the holidays. To our surprise, Michelle and her team didn’t just decorate our home…they completely transformed it! We couldn’t believe what she had done with our home. It was beyond what we could have imagined (oh, and we should mention that they had maybe a week to do everything). Now it felt like Christmas; a winter wonderland; it was magical…we loved it! Our kids loved it, and our family and friends loved it. They really made the season memorable and it’s something our children will remember forever. Thanks to Michelle and her team, we have wonderful new traditions to look forward to every Christmas.
It was evident that if they put so much effort into simply decorating our home for the holidays, they would surely impress us even more with a full-scale project. We decided to hire them to design a homework room for our four children. In the short time since we started working with Michelle and her team in December 2014, they have completed three major projects for us that have significantly helped transform the design and use of space in our home – it really is “functional and fabulous”…it is our sanctuary. We are so fortunate that we found Grace Thomas Designs that we have now retained them to do two more projects. In addition, they are also helping us plan for several future projects.
Grace Thomas Designs represents everything that’s great about working with a design firm! What we can tell you first-hand from our experience is that they are good and honest people; they care – no matter how big or small the project is; they genuinely connect with their clients in ways that allow them to deliver personal touches, making their designs even more unique and meaningful; they listen to and understand their clients’ needs; they are so respectful and mindful of their clients’ budget; they meet project deadlines; they don’t make excuses; every design is original and custom; they are extremely knowledgeable and resourceful; they manage everything and everyone involved in the process/project; they pay attention to every detail (even ones you don’t know or think about); they will always do the right thing; and they have a passion for pleasing and pride themselves in delivering unparalleled customer service. Their excitement and passion for design is contagious. It really made us understand and appreciate how the right design centered around function and style can dramatically improve the way you live…it certainly has for us.
Working with Grace Thomas Designs has been amazing, fun, and exciting. Their professionalism, their focus on making our designs “functional and fabulous,” and complimenting how we live as a family – now and into the future, their creativity, their ability to “wow” their clients, and their “we will take care of everything” approach has been such a rewarding and pleasing experience. They made us feel relaxed and stress-free knowing our projects were in their hands.
Review by Dr. Valerie Woo
We can’t recommend Grace Thomas Designs enough. Look no further. They are the real deal. No one does it better!
Review by ncragin on Houzz:
Michelle of Grace Thomas Designs is a true Artist! She is unbelievably skilled at creating the absolute perfect design for a space. I downsized my home and purchased a model home. I was seeking a fresh new look and her design is truly breath-taking. She never ceases to bring unexpected touches that make each little detail absolutely perfect. She puts her heart in to making everything beautiful. As a small business owner myself it’s so refreshing to work with a company where their main goal is truly to exceed every expectation. I highly recommend Grace Thomas Designs!!
Review by April Bowen on Houzz:
Wow! It’s hard to describe how much I truly appreciated Michelle and Tom when we redid our living and dining room (and foyer). I have used other designers in the past, but I have not experienced the same level of professionalism, enthusiasm, or attention to every detail as I had with Grace Thomas Designs. From the first consultation, to the design boards, to the final product, they deliver! The focus on detail and “getting it right” did not go unnoticed. I didn’t have to do one thing, they really offer white glove service and it shows. Michelle was able to quickly pick up on the look that I wanted and translated that into beautiful rooms.
Review by kldutt on Houzz:
Our family recently completed the construction of a lake house in Upstate New York, and the first person I called to help me pull things together and add the decorating details that we needed was Michelle Troxell at Grace Thomas Designs. I have known and admired Michelle for many years, and as always, she took the time to listen to what we wanted to achieve and how we wanted to spend time in our new home. She understood the different needs and tastes of three generations of our family and created beautiful designs that we coordinated and perfectly aligned with our specific needs and varying styles. On top of her creativity, Michelle provided world class service to us, diligently handling delivery and installation to our somewhat remote location in NY. We couldn’t be happier with Michelle and her team at Grace Thomas Designs, and I would strongly recommend her to anyone in need of design and decorating help.
Review by Carolyn Cole-Rodenburg on Facebook:
What an incredible job Michelle from Grace Thomas Designs did for us!! My house has been Completely transformed into the most wonderful living experience I could have ever imagined!! I can’t tell you how good it makes me feel everyday when I look around and see all the beautiful things. I could never have done it on my own without her!!! I highly recommend her for anything project you have!!!!!! I would be happy to give anyone a reference at any time! Thank you for the incredible job!
Review by Melanie Verdier Meaux on Facebook:
We love the designs that Grace Thomas Designs put together and love working with Michelle.
Review by Lisa Scott on Facebook:
Michelle, I love the design you put together for our living room! You were able to pick up on my style and put together a beautiful plan. I’m in love with the carpet you picked out and seeing it installed yesterday made my day!! You were a pleasure to work with and can’t wait to have that room complete and see your ideas for other rooms! Thanks so much!
Review by mkhaddad on Houzz:
Our experience with Grace Thomas Designs was fantastic! Michelle took a room that we had no idea how to get to where we wanted to go with it and made it our own little cozy escape! In addition, she helped us add accents to our kitchen that helped turn it in to the cooking space that I wanted. Working with Michelle and her team was easy and all the work that was done completely fit the concept of what we wanted for our home. Michelle worked within the ideas that I provided and did not try to pressure me to do something different. I loved working with her and if I have any additional design needs, I will be sure to work with Grace Thomas Designs!
Review by cheisenberg on Houzz:
My new husband and I have a wonderful relationship with Michelle Troxell of Grace Thomas Designs. Merging 2 households with lots of existing furniture, pictures and artwork is a tough task, but Michelle was wonderful about asking what pieces were most important to us or had meaning. She was also very respectful of our budget and focused on what we really needed to function well, which in our case, was lighting, side pieces, finishing touches, managing all our photos. We tackled the main floor of our 3-floor townhouse first and we love it! Gone is the clutter and now we have serene beauty. Top & bottom floors, and exterior deck and landscaping are next!
Review by themortgagemaker on Houzz:
We had been searching for a designer to help us give our 12 year old home a facelift for over a year and finally decided to use Michelle Troxell at Grace Thomas Designs! My husband and I have different tastes but she was able to obtain a complete comprise so that both us LOVE our new home! It feels like it did when we first moved in! She made the process so easy and fun and we now have a home that reflects us as a family. I would NEVER had been able to do it on my own and I can’t express the gratitude we have to her! Now my friends are using Grace Thomas Designs when they saw what she had done! I would be the FIRST to say that you are missing out if you do not utilize the talents of Grace Thomas Designs.
Review by kerryt44 on Houzz:
I have worked with Grace Thomas Designs for several years as a business consultant. I have had the pleasure of not only seeing their gorgeous finished spaces, but also the hard work that goes into each client’s dream. Michelle is very skilled at understanding her client’s visions and doing whatever it takes to research and find just the right products to complete that vision. I think that if you are in the market for a designer that listens, is dedicated, and does beautiful work, Grace Thomas Designs is a perfect fit!
Review by pmdeivert on Houzz:
We highly recommend Grace Thomas Design. We worked with Michelle and Tom on our Irish Pub themed basement project. We absolutely love it. It was our first time working with a professional designer and it was an amazing experience. Michelle’s designs are stunning and her team is highly skilled and professional. She completed our project in an extremely tight deadline and it is everything and more than we hoped it would be.
Review by Meaux Photography, LLC on Houzz:
We would highly recommend Michelle and Tom of Grace Thomas Designs for any design project in your home. They are so wonderful to work with and provide superior service with so much kindness. They will do whatever it takes to make sure that their your new space is a place of beauty, elegance as well as functional and not only reflects who you are but how you like to live. They are very detail oriented and take the extra time to make sure that every design expresses the client’s personal tastes and lifestyle making the final space a place that you will absolutely love.